Posts By: Scott J Manning, MBA

Improving Team Communication and Consistency (For Good)

The most common ‘challenge’ that is asked about from more teams more often than any other is absolutely, hands down: communication. Of course, the real challenge to this ‘challenge’ is that everyone means something different by “communication.” You might mean communication front to back or back to front. You might mean patients understanding their treatment… Read more »

How To Build Trust With Your Patients

I say many things that shock Dentists hearing them for the very first time.  Things like… It’s not all about new patients. You don’t have to be in network. You can collect full fees up front the day you present (not do) treatment. You really can work less and make more, a lot more. Your… Read more »

10 Ways to Immediately Increase the Value of Your Patients

Today, I’m bringing you a completely different type of Weekly Report.  We have been talking about High Value Patients for some time.  Most Practices believe it’s up to chance.  Most Doctors think it is about the “type” of patient/person walking in which means they (not you) can blame everyone but themselves and their teams for their… Read more »