Posts Categorized: Dental Success

Creating Trust With Patients [Part 4 of 7]

I have been known for more than a dozen years for saying “THE BEST PATIENTS ARE THE MOST EDUCATED PATIENTS,” and they always will be.  HOWEVER, I’m not talking about ‘clinical education’ – nope, not a chance because the best patients do not want to know all about the bells and whistles.  They just want… Read more »

Creating Trust With Patients [Part 3 of 7]

The last two weeks we have tied in two of the most advanced trust building patient engagement concepts that nearly every practice completely ignores or leaves up to chance by sheer negligence. This is a big mistake.  Leaving either one of these core trust concepts out or dealing with it accidentally instead of deliberately will… Read more »

Creating Trust With Patients [Part 1 of 7]

As you know, if you have been paying attention, I am extremely excited about this series of Weekly Reports that we are going to explore and discover together. The reason is simple because MONEY moves to TRUST and TRUST begets LOYALTY and LOYALTY brings COMMITMENT and those are the things most often missing in dental… Read more »