Posts Categorized: Dental Success

You might wonder why I title this “Being More Purposeful With Patient Interactions” and yet I’m talking about everything BUT patients at the moment. You understand that communication is everything.  In fact, it’s the only thing that defines the “interactions” with your patients.  The big problem is when you think of communication only as spoken… Read more »

Over the past two weeks, we have talked about having more time with patients (not necessarily the doctor, but the team as a whole).  What are the cumulative minutes of face time and conversation time with patients. The reality is, it doesn’t even have to be “more” minutes.  Though that is part of building trust… Read more »

I hear them every single day.  All the excuses in the book… Doctor scheduled to be in two places at once. Running behind on Hygiene Exams. To rushed to talk comprehensively about treatment. Multiple new patients scheduled at the same time. And so on. I could have an excuse for every single clinical day of… Read more »

As we roll full steam ahead into the new year there is nothing smarter than revisiting the basics and the fundamentals of success. I’m often asked to talk about the commonalities of successful practices.  While there are more variables than there are constants (which is why I do not believe in cookie cutter one size… Read more »

As the year comes to a close and a new one begins, I bring your attention to the work of great significance you have been doing throughout your career.  Every day you wake up with the lives of others in your hands and you continue to strive, improve and educate yourself to greater levels of… Read more »