It is no secret that the patients we all want more of are referrals. You want referrals because they are coming to you because it’s you, because someone they trust told them to. They will come in with an attitude of gratitude and expectations of receiving care. Referrals are the ultimate secret to amazing growth… Read more »
Posts Categorized: Dental Success
The Truth Behind New Patient Marketing
This is probably the most frequent and repetitive question, concern and frustration I get. It comes from all different Dentists, geographic areas, every size and type of practice you can imagine. It is: how to reliably and consistently receive a steady stream of high quality a-patients into your practice. If you have ever done any… Read more »
How To Win At The Team Sport of Dentistry – Every Day
Last night was a powerful training on the Team Sport of Dentistry and if you missed it, WOW, you really shouldn’t have. Good news is they have given me permission to let you in for one more day so you can still access my playbook for winning with your team in our great profession. After… Read more »
Attracting A+ Team Members (and improving the ones you’ve got)
Drum roll please… Because were are now beginning our discussion all about attracting, keeping, nurturing the very best quality … TEAM MEMBERS. Because if you want to attract, keep, nurture the best patients you have to have the best team members first. This is the most obvious “chicken and the egg” scenario there will ever… Read more »
How to Have Career Team Members
Picking up where we left off last week, we are going to talk about creating careers for your people and finding people for your careers. This is what any other business on the earth would be doing, if they are professional organizations doing worthy things, like your dental practice. I have often stated again and… Read more »