Posts Categorized: Huddle

A Few Ways To Wow Your Patients

Of course we want to WOW our patients. Most people think they already achieve this. Maybe because they have a few good reviews or people tell them how great they are, but you can just about be guaranteed that you are not really wowing them in the way that is going to make them talk… Read more »

Try Something New

This week, here’s a thought: have every team member write down an idea that they would like to try to either a) improve the practice’s overall clinical efficiency or operations; b) improve patient experience and case acceptance; or c) attract more high quality patients or referrals. Then one week at a time, pick one. Select… Read more »

Just Decide Already!

More wasted time and lost opportunity is caused because of indecision than anything else; especially when it comes to business and dentistry. It always surprises me that so many practices operate every day with so many known problems with training, inefficiency, broken equipment, bottlenecks and log jams, but nothing is being done to improve, eliminate,… Read more »

What Happens at the End of Your Day?

I find most practices disperse at the end of the day; often not even at the same time. Each leaving and doing things as if they are independent parts that have no impact or bearing on each other. They leave without closure to the day. They leave without accountability to the outcomes and results of… Read more »

How The Best Get Better

This past weekend, at an incredible Blueprint Day with a truly amazing Doctor and his “right arm” Practice Champion, we had a dynamic break through. They had been working together for 10 years building a successful million dollar plus practice in rural Texas, now they were ready to elevate their performance and set out to… Read more »