Posts Categorized: Huddle

Today I am going to share with you the biggest gap, hole in the bucket, missed opportunity that I see inside of an Operatory that is also one of the fastest problems to fix and it will make an extraordinary difference. Most of the time it’s not the patient who doesn’t want the service…it’s that… Read more »

1. Every Team Member needs a Goal, a point of focus, something to “do” or challenge themselves with. It’s not enough to get through the day just doing enough. You will only have success if you press yourself for it, stretch. In your morning huddle every person should identify something they will set as their… Read more »

Over the past 2 days I had 2 major, major breakthroughs for 2 different Dentists in opposite parts of the country, serving 2 completely different demographics, types of cities and the structure of their staff is completely different. Both smaller offices, 6 ops, awesome, special people, extraordinary Doctors, of course I like to think that… Read more »

Every Monday I work hard, having pondered all weekend, the best thing for you to talk with your Team about that will make a tangible difference on the things that matter most…and ultimately determine your level of success at what you do: create healthy patient outcomes through the oral and dental care you provide. Last… Read more »

Yes. Being a conversationalist is a skill that can be taught, practiced, and then massaged and refined into an art that is extremely individualized based on the person using it. While clinical knowledge is critical, necessary, and obviously of significant importance in your Dental Office, it is the ability to convey, converse, and convince a… Read more »