How To Prevent Problems Before They Happen… and Achieve More Profits AND Peace of Mind In Your Practice

If you really study the last several Weekly Reports, you will see an underlying theme that ties into one of my core principles in life and business.  It takes the concept of being proactive to an entirely new and more advanced (and therefore valuable) level.

This is summarized by my belief that the single greatest way to solve problems is to prevent them from happening in the first place.

You already understand this.  To you, that sounds like common sense but, as I said to you last week, you know what they say about common sense… it is not all that common.

Well, to that point, most practices are triaging problems, team members putting out fires, doctors disappointed in goals that haven’t happened, schedules that aren’t what they should be, patients that don’t show up, and so on and so forth.

Everything is backwards.  Trying to fix something that is broken instead of ensuring it doesn’t break.  Ask any team member and, if they are honest, they invest more of their ‘non direct patient contact time’ fixing things that should have been done properly in the first place.

This goes for incorrect insurance information or incomplete details over the phone or treatment plans without deposits or blocks of time in the schedule that are done with negligence.

I don’t mean to nitpick but the point is there are a whole lot of things that could be prevented. Then no time, attention, and energy would be wasted.

When you open up and look behind the scenes of my pre-education and welcome process approach, the triangles of trust, and presenting big picture total health and comprehensive dentistry, it really is all about aligning everything in your practice to be done with deliberate and proactive control so that you are creating the results you want.

We can talk all about beginning with the end in mind, setting bigger goals, and you deciding how you really want to practice – but it’s all talk if there isn’t a plan that makes it happen.  There must be specific things done to cultivate and manifest exactly what you want.

Every time I have the privilege of meeting a new Doctor (no matter how successful they are or their average daily production or their annual profits), I can stump them with just a few questions on something that they are just letting happen.

I have ask this before and I will ask this again:

When there is something you want to improve, change, eliminate, or do differently – what exactly are you doing about it to make it your reality and deliver the results on demand?

There is always something that can be done.

This is where we are headed next in our upcoming Reports.  I’m going to take you through a series of “Cause and Effect” scenarios tied to the most common challenges (requests) I receive from my Doctors.  You will find enlightenment in every one of them.

It’s quite simple.  For every effect (result) you want there is a cause (action, decision, strategy) that will lead to and be responsible for stimulating it.

In business, our goal is to determine what these are and then solidify them into place as integrated systems and committed protocols that then have consistent execution.

Read that sentence again because in it lays the secrets to dental practice ownership success.

I chuckled at one of my most recent trainings with twenty of some of our most advanced Practices.  If they would take every business decision, system, and team member responsibility as seriously as they do a clinical procedure, outcome, or protocol, everything would go a whole lot better.

Here’s what I have to say… a decision or new protocol or anything that has been put in place into your practice is not supposed to be an optional ‘whenever possible’ or ‘when you feel like it’ rule to follow.  There must be structured accountability and commitment to consistent execution and follow-through.

When this is lacking there are gaps and holes in every patient experience and therefore in treatment acceptance which produces less valuable than it should be daily schedules.  Because most practices’ collections are tied to their schedule and production instead of their case acceptance and presentation on the front end they fall into a cycle of status quo and end up frustrated.

Success is really not that hard.  It can be made simple when you follow the cause and effect approach to the business of dentistry; no different than the health of the patient and that is where we will pick up our conversation next week.

In the meantime, I have two things for you to do…

First, if you haven’t yet received my new book, what are you waiting for?  Don’t be oblivious or think you are too smart for the room.  You’ll find either a gut check, a great reminder, or quite possibly your next breakthrough.  It’s a refreshing and refocusing read all in one.

Grab Your Free Copy of ‘How Any Doctor Can Experience Dental Success Today’ >>>

Second, make a list right now of all the things you wish were more consistent in your practice for each day, patient by patient basis, monthly perspective, with your team, and with yourself.

This is a big, broad, incredibly important assessment you should do.  If you want to be an active participant (which are the doctors that get a whole lot more out of what we are doing here), send that list over to me.  You can just reply back to this email and I’ll incorporate your specific feedback into our upcoming Weekly Reports.  You’ll have my help and guidance in real time.

If you want more profits and peace of mind commit to being more proactive.

If you want fewer problems commit to preventing them in the first place.

So…let’s get to it.