On A Mission

That is how I hope you feel every single day when you walk into your practice.

I have no doubt it is how you feel when you walk into your house at the end of the day.  There are things that have to get done and very little time to do it.  If you are going to have any free moments to yourself at the end of the night and energy left to enjoy it, you’d better be hustling.

In your work with patients, it’s slightly different in context, but the intensity should be the same.  Your focus should be the same.

You walk in on a mission to make things happen today.  You want to be that team member.  I know you do.

That requires more than just passion to help patients.  It requires the acceptance of responsibility to own outcomes and to take the lead on things that need to get done.  I’m not just talking the tasks but more the influence of the people and the highest value actions that have to be taken in order serve as a catalyst to create the magic that you are capable of making happen every day with your patients.

Whether your mission is collecting money, answering phones, running point on check in and check out, doing hygiene, assisting the Doctor, cleaning rooms, or anything else, your mission matters.  Your ability to prioritize and stay in the zone of where you can make the biggest impact for your team with your patients every day is what will be the difference maker in the results and what you have to show for it at the end.

It’s important to reset your focus and reflect on what your mission is daily, whether it’s before you get out of the car and walk in the door or prior to the morning huddle and throughout the day.

The more deliberate planning and thoughtful visualization you can do in order to take your time in the practice very serious, the more you will make an impact on your patients.  You will be not just a great team member but a great contributor to the team’s overall success.

I know if you are here, reading this, you are serious about doing more than just showing up.  That ‘more’ is being on a mission to make things happen.

The only way to accomplish a mission is to have clarity on what that is to begin with.  What does it look like and how can you actually bring it to life.

Don’t think you have to be a certain type of person to lead by example.  It is not about your boisterous personality as much as it is about your determination.  There are some people who are full of energy that don’t get anything done and there are a lot who are shy and quiet who methodically knock stuff off their list one by one.

Others might go around doing a whole lot of nothing even though it looks like they are busy.  Some take so much time to do any one thing that everything that matters is left undone.  Then there are those multi-taskers who can move around so fast you can’t tell what’s happening.

Here’s the bottom line: it is not your style that matters, it’s only your results.

Today, our goal is to avoid confusing activity with accomplishment, to not mistake the hours passing by as progress, and to never sit back to allow others to take charge.  Instead, each team member will make it a priority to maximize every opportunity of the day.  That means every day you walk in on a mission!

How do you define your mission of the day?  What can you do to be more effective at moving from activity to accomplishment?  We’ll have those discussions next week.

To be continued…