This week, I unveiled my 6 step system for mining the gold in your practice by mastering patient retention. This is the most important thing! Is there really anything else that is more important and more worthy of your time, attention and investment? If you missed this training, you don’t want to. So, I’ll be nice… Read more »
How To Keep Patients Coming Back – Part 1
We all know that most practices loss ‘em as fast as they get ‘em. You see it every week, certainly every month… patients cancel, don’t show up, come in and never come back. It’s unfortunate but it’s reality because we have to keep piling on more new patients over and over again. Every month you… Read more »
Here’s where all the PROFIT is in Your Practice…
Let me get straight to the point: next week, I’m going to take you behind the scenes of the ‘real’ business side of dentistry. The part that no one wants to talk about… the blatant truth that most patients don’t stay patients very long. It’s a fact that most dentists lose as many patients as… Read more »
Play Defense for Patient Retention
I’ve saved the best for last. Whether you get five patients a month or 100+, doesn’t matter. Only two things matter: first, how much treatment did they do and second, are they still your patient today. For our specialists, who are turning over patients without means for long term relationship, the point is keeping referral… Read more »
The Science of Growing Profitable Production
Before we get to the science, we must first agree on some basic principles. First, realize that most practices are built on four in-flows of production… 1st – Existing patients coming in for Hygiene that have a single tooth problem 2nd – Hygiene production itself 3rd – Emergency patients doing some treatment to get them… Read more »
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