By the way, just so we are clear, when your team hits their bonus that means you hit yours; and that is, after all, the entire point. Show me a practice with no way for their team to win and I will show you a practice where they do not win very often or at… Read more »
Avoiding and Eliminating Waste in Your Practice Part 3
Money. Could there be a more important one? Well, of course there could, there is human potential, personal relationships, professional talent, and lots of things that people waste. In fact, each of the past 3 wasteful things we have discussed are probably more important than money, none the less, money is a result of everything… Read more »
A Few Ways To Wow Your Patients
Of course we want to WOW our patients. Most people think they already achieve this. Maybe because they have a few good reviews or people tell them how great they are, but you can just about be guaranteed that you are not really wowing them in the way that is going to make them talk… Read more »
Avoiding and Eliminating Waste in Your Practice – Part 2
Last week, we talked about the obvious…wasted time and wasted patients; two of the things that you should hold most dear in your life and business. However, there is one that trumps both of these, because you can’t maximize either time or patients without this…or I should say them. Your Team. I believe I see… Read more »
Try Something New
This week, here’s a thought: have every team member write down an idea that they would like to try to either a) improve the practice’s overall clinical efficiency or operations; b) improve patient experience and case acceptance; or c) attract more high quality patients or referrals. Then one week at a time, pick one. Select… Read more »
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