Today, we are going to play a game. It’s one your kids likely play (to your dismay). It’s called The Opposite Game. We’ve talked over the past couple weeks about patients who either resist treatment or maybe just take a little extra nudge to get them to the right decision for their health. Last week, I shared… Read more »
Your Winning Practice Playbook: Part 4 – Clinical Team
Well, we have finally arrived to the arena where most of the points are scored. This is not to take anything away from any other part of the practice or stage of the experience. We know that every team member and every step builds on the next one in order to result in success. The culmination happens… Read more »
When To Draw A Line In The Sand With Patients
As I often say, there is way too much apologizing with patient conversations. You don’t need to say you are sorry. It’s not your fault for the state of their health or any other circumstance. Obviously, that doesn’t mean you don’t care and aren’t prepared to help. It is very meaningful to be empathetic with your patients by… Read more »
Your Winning Practice Playbook: Part 3 – The Middle
Let’s dive straight into what I call the “Middle” of your practice. We are going to talk about the place where the biggest leap is made from being a run of the mill, grind it out, see as many patients as you can see in a day practice – into a slow it down, truly focus… Read more »
3 Ways To Reframe Patient Mindsets And Take Back Control
One of the most common questions we get is what to do about those patients who won’t accept treatment regardless of what you say or who seem to come in and do nothing every single time. We’ll call these people the stubborn patient. And yes, there is some truth to that expression that you can’t… Read more »
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