Friday the 13th – Superstitions ‘Most’ Dentists Suffer From – Do You?!

Hey, how do you like that. Right after Halloween we get a Friday the 13th to celebrate in the horror and freight of all those superstitious nights. Superstitions are disguised as beliefs in every industry on earth. They make up what is correct, true, possible, expected, normal and customary. They are also down-right, flat-out wrong… Read more »

Turning Frustration into Inspiration

It’s no doubt that once in a while you have bad days, someone makes a mistake, the schedule falls apart or the schedule is crammed full of chaos…the list could keep going of course. Insert YOUR Frustration here or should I say Frustrations with an “s”. And I don’t mean just with the Team because… Read more »

Helping Patients Say YES!

I write it right here every week in some form or another, giving you so many ways to help your patients get healthy and move forward with the necessary dentistry that will change their life. What else are we about, if not this? What else are we doing everyday, if not this? What else should… Read more »

Lessons from the Mountains – Level 10 Teams!

You can’t fake passion. Authenticity. Genuine caring. Nope, it’s not possible. You also can’t fake focus and attentiveness. There is nothing more powerful than actually looking into your patients’ eyes and listening. Hearing what they say and engaging them in emotional and intimate dialogue about their mouth and the way it matters to their health,… Read more »

The 3 Stages of Psychological Patient Buying

It’s fair to say that the most controversial debate between dentists is their approach and philosophy to proactive, preventative care and what their (your) role is in actually moving patients forward with their health. There are those who believe you present all treatment and those who believe you only provide acute emergency dental crisis management…. Read more »