{"id":1045,"date":"2018-01-22T16:12:02","date_gmt":"2018-01-22T16:12:02","guid":{"rendered":"http:\/\/dentalsuccesstoday.com\/blog\/?p=1045"},"modified":"2018-01-22T16:12:02","modified_gmt":"2018-01-22T16:12:02","slug":"play-defense-for-scheduling-and-time-management","status":"publish","type":"post","link":"https:\/\/dentalsuccesstoday.com\/blog\/play-defense-for-scheduling-and-time-management\/","title":{"rendered":"Play Defense for Scheduling and Time Management"},"content":{"rendered":"

Today, I\u2019m putting the homework on you.<\/p>\n

First, I want each team member to take a turn sharing three things:<\/p>\n

1. What I can do to better manage my own time to be more effective in my role and as a team member is\u2026<\/p>\n

2. Where I feel we have some inefficiencies in general in our practice (scheduling, patient flow, team member responsibilities, etc.) are\u2026<\/p>\n

3. If we were going to save some patient, doctor, assistant time in our schedule to create more opportunity for production and\/or creation of treatment, I think we should consider\u2026<\/p>\n

These are three powerful and provocative questions that each team member should have a unique opinion on.<\/p>\n

Most of the time, we just keep going and going, running so fast and hard we never stop and ask \u201chow can we do this smarter, better, faster, more effectively, efficiently, etc.?\u201d<\/p>\n

And that question is important.\u00a0 You ask yourself at least once a year \u2013 probably every quarter if you are really cranking.<\/p>\n

The point is, we are in a business of minutes.\u00a0 The most valuable of which are the doctors diagnosing and doing dentistry\u2026 however in order for those things to happen there has to be time control and productive management over all the parts by all other team members.<\/p>\n

Do not get stuck just looking at or thinking about the Doctor\u2019s time.\u00a0 Because it is the effective use of everyone else\u2019s time that will make it more productive as well.<\/p>\n

Talk through these and look for breakthroughs.<\/p>\n

Second, I will make a big broad statement here…\u00a0 There are three places to play defense on your schedule.\u00a0 You know them all.\u00a0 However, we can easily see how well you are doing at them by looking at the reality of your results.<\/p>\n

1. Play defense on when and how you schedule patients (for your optimal success not theirs).\u00a0 If you do a good job on everything else, they will come in when you want them to.\u00a0 It is a big waste of time, space and resources if you schedule outside of your desired and optimal flow.<\/p>\n

2. Play defense by closing treatment in-full for a treatment plan (without breaking down the treatment into steps) and then organize that treatment into the schedule in as large of chunks as possible.\u00a0 You obviously want as few appointments worth as much as possible.<\/p>\n

This has to be controlled.\u00a0 Most still default to old ways or to insurance steps or to any other scheduling that is piecemealed and not big picture.\u00a0 Pay close attention to your average visit value if you want to see how well you are doing.<\/p>\n

3. (and this loops us back to your original questions that you are each working on) Where is the doctor or anyone underutilized?\u00a0 Where can you shave off minutes or increase dollars or remove steps or procedures or reduce post op time and so on and so forth\u2026<\/p>\n

Some people are still blocking emergency time slots in the doctor\u2019s schedule.\u00a0 Very elementary school there and a giant waste of time.\u00a0 An emergency is not production.\u00a0 It can turn into it, but you shouldn\u2019t be reliant on it to hit your daily goal; that ought to have been prescheduled.\u00a0 Additionally, the doctor is there to produce all day long, not visit with people that \u2018might\u2019 have treatment.\u00a0 Triage these through your clinical team and then make game time decisions.\u00a0 Don\u2019t squander minutes by blocking the schedule at the consequence of losing money and productive opportunity.<\/p>\n

Defense is about protecting the schedule and your time.\u00a0 You want to always be at the highest and best use of it.<\/p>\n\"\"<\/a>\n","protected":false},"excerpt":{"rendered":"

Today, I\u2019m putting the homework on you. First, I want each team member to take a turn sharing three things: 1. What I can do to better manage my own time to be more effective in my role and as a team member is\u2026 2. 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