{"id":1368,"date":"2019-04-15T17:20:25","date_gmt":"2019-04-15T17:20:25","guid":{"rendered":"http:\/\/dentalsuccesstoday.com\/blog\/?p=1368"},"modified":"2019-04-15T17:20:25","modified_gmt":"2019-04-15T17:20:25","slug":"practice-luck-factor-7-of-7","status":"publish","type":"post","link":"https:\/\/dentalsuccesstoday.com\/blog\/practice-luck-factor-7-of-7\/","title":{"rendered":"Practice Luck Factor #7 (of 7)"},"content":{"rendered":"

Lucky Number Seven. \u00a0Here we are folks, at the final Luck Factor. \u00a0What I\u2019m about to tell you, to help you become more successful with your patients, is about far more than just dentistry.<\/p>\n

There is a reason I chose this one for #7. \u00a0Mainly because most people won\u2019t ever do it and the nature of something \u201cmost\u201d won\u2019t do \u2013 even if you do just a little bit \u2013 you will be doing more than anyone else.<\/p>\n

In any workshop or training, I always remind everyone in the room that if you leave here and do just ONE THING more, better, faster, differently than you were before, you will be doing MORE than everybody else. \u00a0Most people choose to just get by, coast along, same as always hoping for things to be better but doing nothing to make it so.<\/p>\n

You are NOT these people. \u00a0You are energetic, ambitious, hungry for change and pursuing never-ending improvement. \u00a0You are champions who desire not just to \u201cdo\u201d but to \u201cdo well\u201d and I commend you for your attitude and effort. \u00a0That\u2019s why I bring you this final Luck Factor\u2026<\/p>\n

It\u2019s called FOLLOW THROUGH and FOLLOW UP!<\/p>\n

I love this. \u00a0It is two sides to the same coin. \u00a0Yet it covers both your patients and yourself.<\/p>\n

First of all (to state the obvious), follow-through with your decisions and commitments in life. \u00a0This is so important because your confidence grows by making improvements in yourself. \u00a0Your actions first begin with your decisions and when you follow-through, you build up your confidence muscles and you become more decisive as a result.<\/p>\n

The opposite effect happens when you commit to something and fail to see it through. \u00a0You damage your belief in yourself, break your confidence and reduce your ability to follow-through in the future. \u00a0You lessen your chances of success because you have made it acceptable to let yourself down.<\/p>\n

You must keep your promises to yourself. \u00a0No matter what, persist and succeed. \u00a0If it is important enough to talk about, think about and decide about, then it is important enough to act upon and complete.<\/p>\n

A person\u2019s, practice\u2019s or team\u2019s follow-through says so much about their commitment to themselves and their patients. \u00a0As expected, it is one of the most telling signs of success.<\/p>\n

On the other hand we have follow-up. \u00a0It might seem obvious but so often it goes undone.<\/p>\n

Follow-up on treatment plans, on missed appointments, on unanswered phone calls, on discussions, on opportunities, on insurance claims, on expired exams, on anything and everything OF VALUE that would move you closer to your goals and that aligns with your philosophy.<\/p>\n

I know following up on patients isn\u2019t easy. \u00a0And it\u2019s not about just some automated text messages or emails \u2013 it is about extending the patient experience outside the four walls of your practice, keeping the integrity of the relationship, retaining the importance of the treatment, and the solidifying the value in your patients\u2019 minds long after they have left.<\/p>\n

As you know, there is a lot to follow-up on in Dentistry every day. \u00a0That is why there must be some structure to it and why everyone should be responsible for their own follow-up. \u00a0Not necessarily hounding patients on the phone more; just focus on the key priorities of the day that you own.<\/p>\n

An easy example is in the morning huddle when treatment is discussed for a patient who you have an opportunity with. \u00a0Discussing it in the huddle is important but not the point. \u00a0The conversation you have today with the patient is the point. \u00a0Make sure it happens and make sure you use luck factor #6: follow-through on the Triangle and exit the patient effectively. \u00a0At the end of the day, follow-up on what actually happened before the patient left. \u00a0If the patient didn\u2019t proceed and there is a reason why that could be changed then make sure someone owns the follow-up with that patient.<\/p>\n

More treatment walks out the door every day than gets accepted and it\u2019s all because of these two words on either side of the coin \u2013 inside and outside the practice.<\/p>\n

Trust me. \u00a0This luck factor is the difference maker that can be a rising tide that raises up every level of performance, success and outcomes in your practice and your life. \u00a0Own your outcomes by owning your actions first.<\/p>\n

Follow-through and follow-up\u2026 what else is there?<\/p>\n

Now, be honest and open, share where you can do better by yourself, with your team and for your patients on this critical luck factor.<\/p>\n

And remember, while it\u2019s not about \u2018anyone else\u2019 \u2013 doing just one thing more, better, faster, differently will result in you doing one more thing than anyone else. \u00a0You\u2019ll be luckier, happier, more successful and more confident for it.<\/p>\n\"\"<\/a>\n","protected":false},"excerpt":{"rendered":"

Lucky Number Seven. \u00a0Here we are folks, at the final Luck Factor. \u00a0What I\u2019m about to tell you, to help you become more successful with your patients, is about far more than just dentistry. There is a reason I chose this one for #7. \u00a0Mainly because most people won\u2019t ever do it and the nature… Read more »<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1368","post","type-post","status-publish","format-standard","hentry","category-huddle"],"yoast_head":"\nPractice Luck Factor #7 (of 7)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dentalsuccesstoday.com\/blog\/practice-luck-factor-7-of-7\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Practice Luck Factor #7 (of 7)\" \/>\n<meta property=\"og:description\" content=\"Lucky Number Seven. \u00a0Here we are folks, at the final Luck Factor. \u00a0What I\u2019m about to tell you, to help you become more successful with your patients, is about far more than just dentistry. 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