{"id":1391,"date":"2019-05-20T17:31:44","date_gmt":"2019-05-20T17:31:44","guid":{"rendered":"http:\/\/dentalsuccesstoday.com\/blog\/?p=1391"},"modified":"2019-05-20T17:31:44","modified_gmt":"2019-05-20T17:31:44","slug":"achieving-state-of-ideal-or-living-by-exceptions-part-1","status":"publish","type":"post","link":"https:\/\/dentalsuccesstoday.com\/blog\/achieving-state-of-ideal-or-living-by-exceptions-part-1\/","title":{"rendered":"Achieving State of Ideal or Living By Exceptions [Part 1]"},"content":{"rendered":"<p>I have an interesting theme for you today. \u00a0It stems from one of my greatest annoyances. \u00a0I am quite particular and preferential about many things in life. \u00a0Still, I really don\u2019t let much annoy me because it\u2019s a waste of time and energy. \u00a0I like to live in my own little bubble void of any of the things that I don\u2019t want. \u00a0Which, by the way, I highly recommend. \u00a0Design your world the way you want it to be.<\/p>\n<p>That is exactly what we are doing with your practice; as if that wasn\u2019t obvious. \u00a0Each time we show up here together, you are supposed to be going to work on what you want and focusing on things going your way with your patients, your family, yourself.<\/p>\n<p>I could hit you with a whole bunch of clich\u00e9s right now, all of which I have shared with you before\u2026<\/p>\n<p>You get more of what you focus on.<\/p>\n<p>Life is a boomerang, what you send out is coming back.<\/p>\n<p>Your world is a reflection of how you feel about yourself.<\/p>\n<p>All in all, what I\u2019m talking about is what I call \u201cstate of ideal\u201d and it is my complete and absolute belief that five things should be true:<\/p>\n<p>1st \u2013 you should know what it is for each area of your life<\/p>\n<p>2nd \u2013 you should set yourself up for success to achieve it as often as possible<\/p>\n<p>3rd \u2013 you should avoid and eliminate as many of the variables as you can<\/p>\n<p>4th \u2013 when you can\u2019t avoid or eliminate, you should control and mitigate<\/p>\n<p>5th \u2013 and when you can\u2019t do that, you should make as few exceptions as possible (but deal with them and then snap back like a rubber band)<\/p>\n<p>Again, all of this is based first on the #1 item. \u00a0You have to know what your state of ideal is.<\/p>\n<p>I will give you a dental example\u2026 \u00a0If we have a preferred time to schedule a new patient for one of your amazing patient experiences because it\u2019s the best time for you \u2013 let\u2019s do it. \u00a0It will lead to the best chance at a complete case acceptance, building a long-term patient relationship and create a great impression on the patient.<\/p>\n<p>That is our state of ideal. \u00a0You should also have a \u201cstate of ideal\u201d experience in and of itself.<\/p>\n<p>We then know, while on the phone, how to direct the patient to that spot in the schedule and we know how to control all the rest of the time around it.<\/p>\n<p>Then if the patient gives us any pushback we share with them why that is the case and see if they are able and willing to do it.<\/p>\n<p>If they don\u2019t, then we make an exception but we only make that exception by controlling all the variables around it so that giving the patient the preferred time doesn\u2019t impact negatively either that patient or everything else in the schedule around it.<\/p>\n<p>If there is no other choice (there is always the choice to do nothing), then we can make other adjustments that are of lesser value to the new patient opportunity.<\/p>\n<p>Now, if it happens once, the goal would be that\u2019s the only time it happens, then back to state of ideal and handling every new patient in your most preferred way. \u00a0Rinse and repeat as needed.<\/p>\n<p>But never fall victim to reverting back to being at the mercy of your patients OR, worse than that, making every single decision and action an exception just by default because it\u2019s too difficult to stay at the state of ideal.<\/p>\n<p>A life example would be more fun and maybe I will go there next week.<\/p>\n<p>I could give you an endless list of dental examples where you are in a trap of repeating the same things that you\u2019d prefer to be different just because you\u2019ve fallen into a rut or a literal cycle of actions. \u00a0You need to snap back out of them and be reminded of your desired \u201cstate of ideal.\u201d<\/p>\n<p>Maybe it hasn\u2019t been well defined.<\/p>\n<p>Maybe someone is new and doesn\u2019t know.<\/p>\n<p>Maybe it\u2019s too difficult to do.<\/p>\n<p>Maybe it has changed.<\/p>\n<p>It doesn\u2019t matter what the reason (excuse) is. \u00a0It only matters that we get back to focusing on state of ideal.<\/p>\n<p>In every practice there are far too many exceptions being made \u2013 that disrupt what we know are the best ways of doing things and lead to the greatest positive results.<\/p>\n<p>Let\u2019s agree to expect things to go your way for a change. \u00a0That means you never settle for something less than what you have pre-determined to be the best way to win and be successful with your patients. \u00a0And then, when necessary, make an exception; but don\u2019t live, practice, decide and act as if it\u2019s the rule.<\/p>\n<p>Use the five steps as your guide. \u00a0Share with each other from your perspective anything you need to reset or redefine your state of ideal. \u00a0Have a plan to make that your reality far more often than not.<\/p>\n<p>You do, after all, get what you accept \u2013 and that begins by what you expect.<\/p>\n<a href=\"https:\/\/dentalsuccesstoday.com\/blog\/wp-content\/uploads\/2014\/11\/f2fd8f06571fe09827ace5fcb31ec1d2.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-80\" src=\"https:\/\/dentalsuccesstoday.com\/blog\/wp-content\/uploads\/2014\/11\/f2fd8f06571fe09827ace5fcb31ec1d2.png\" alt=\"\" width=\"576\" height=\"210\" srcset=\"https:\/\/dentalsuccesstoday.com\/blog\/wp-content\/uploads\/2014\/11\/f2fd8f06571fe09827ace5fcb31ec1d2.png 576w, https:\/\/dentalsuccesstoday.com\/blog\/wp-content\/uploads\/2014\/11\/f2fd8f06571fe09827ace5fcb31ec1d2-300x109.png 300w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/a>\n","protected":false},"excerpt":{"rendered":"<p>I have an interesting theme for you today. \u00a0It stems from one of my greatest annoyances. \u00a0I am quite particular and preferential about many things in life. \u00a0Still, I really don\u2019t let much annoy me because it\u2019s a waste of time and energy. \u00a0I like to live in my own little bubble void of any&#8230;  <a href=\"https:\/\/dentalsuccesstoday.com\/blog\/achieving-state-of-ideal-or-living-by-exceptions-part-1\/\" title=\"Read Achieving State of Ideal or Living By Exceptions [Part 1]\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1391","post","type-post","status-publish","format-standard","hentry","category-huddle"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Achieving State of Ideal or Living By Exceptions [Part 1]<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dentalsuccesstoday.com\/blog\/achieving-state-of-ideal-or-living-by-exceptions-part-1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Achieving State of Ideal or Living By Exceptions [Part 1]\" \/>\n<meta property=\"og:description\" content=\"I have an interesting theme for you today. \u00a0It stems from one of my greatest annoyances. \u00a0I am quite particular and preferential about many things in life. \u00a0Still, I really don\u2019t let much annoy me because it\u2019s a waste of time and energy. \u00a0I like to live in my own little bubble void of any... Read more &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dentalsuccesstoday.com\/blog\/achieving-state-of-ideal-or-living-by-exceptions-part-1\/\" \/>\n<meta property=\"og:site_name\" content=\"Dental Success Today\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-20T17:31:44+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/dentalsuccesstoday.com\/blog\/wp-content\/uploads\/2014\/11\/f2fd8f06571fe09827ace5fcb31ec1d2.png\" \/>\n<meta name=\"author\" content=\"Scott J Manning, MBA\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Scott J Manning, MBA\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/\"},\"author\":{\"name\":\"Scott J Manning, MBA\",\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/#\\\/schema\\\/person\\\/aa2bdb2535430c1d4a7d74c0170c40c8\"},\"headline\":\"Achieving State of Ideal or Living By Exceptions [Part 1]\",\"datePublished\":\"2019-05-20T17:31:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/\"},\"wordCount\":883,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/f2fd8f06571fe09827ace5fcb31ec1d2.png\",\"articleSection\":[\"Huddle\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/\",\"url\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/\",\"name\":\"Achieving State of Ideal or Living By Exceptions [Part 1]\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/f2fd8f06571fe09827ace5fcb31ec1d2.png\",\"datePublished\":\"2019-05-20T17:31:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/#primaryimage\",\"url\":\"http:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/f2fd8f06571fe09827ace5fcb31ec1d2.png\",\"contentUrl\":\"http:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/f2fd8f06571fe09827ace5fcb31ec1d2.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/achieving-state-of-ideal-or-living-by-exceptions-part-1\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Achieving State of Ideal or Living By Exceptions [Part 1]\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/dentalsuccesstoday.com\\\/blog\\\/\",\"name\":\"Dental Success Today\",\"description\":\"with Scott J. 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