{"id":1839,"date":"2021-02-08T15:28:37","date_gmt":"2021-02-08T15:28:37","guid":{"rendered":"http:\/\/dentalsuccesstoday.com\/blog\/?p=1839"},"modified":"2021-02-08T15:28:40","modified_gmt":"2021-02-08T15:28:40","slug":"its-all-love-even-when-its-difficult","status":"publish","type":"post","link":"https:\/\/dentalsuccesstoday.com\/blog\/its-all-love-even-when-its-difficult\/","title":{"rendered":"It\u2019s All Love, Even When It\u2019s Difficult!"},"content":{"rendered":"\n

With Valentine\u2019s Day just around the corner, I\u2019m sure everyone wishes that\u2019s what life was \u2013 all love.  Well, shouldn\u2019t it be?  Even when it comes to tough love \u2013 it may be difficult, it might not always feel good, but it might be the best way to love someone at the time.<\/p>\n\n\n\n

When dealing with patients, it can be very personal.  You can even feel intense emotions that dictate how you handle a particular circumstance.  <\/p>\n\n\n\n

This reminds me of the book The Four Agreements <\/em>as it talks about not taking things personally and not making assumptions as if you know everything about everybody.  You don\u2019t.<\/p>\n\n\n\n

There\u2019s no benefit to rushing to judgment or get your feelings hurt.  Instead, remain objective.  It\u2019s an easier position to take and it allows you to stay in control of situations and do what\u2019s best for your patients.<\/p>\n\n\n\n

I see it every single day, team members and doctors alike, thinking that they are doing a patient a favor by under diagnosing or lessening treatment or acting apologetic or sympathetic about the investment or worse trying to save the patient money by downgrading their health options before the patient even asks.<\/p>\n\n\n\n

I can tell you right now there is most likely someone in your practice undermining your goals because they are trying to \u2018take it easy\u2019 on the patient.  What they are really doing is ruining the integrity of the experience, betraying the clinical philosophy of the practice, and ignoring how you really show love to your patients.<\/p>\n\n\n\n

Loving someone isn\u2019t lying to them about the state of their health or downplaying treatment that will actually come back to harm them later, is it? <\/p>\n\n\n\n

I know, you don\u2019t like it when I phrase it this way but it\u2019s what\u2019s happening \u2013 there is no other way to soften the blow.<\/p>\n\n\n\n

This is why one practice can thrive and another practice can struggle\u2026 one is good at loving their patients in a way that moves patients forward with the health they deserve and another at just making them happy by telling them what they want to hear placating them at the risk of their health.<\/p>\n\n\n\n

 
I challenge you to love your patients with acts of true service every single time.  That starts by always telling them the truth and being committed to what is in their best interest \u2013 even when it\u2019s the hard thing to do and not what they want to hear.<\/p>\n\n\n\n

By the way, the exact same thing goes for yourselves and your team members.<\/p>\n\n\n\n

To me, a strong relationship is really one that is built to withstand tough love.  Anyone can show someone superficial love and just make them happy in the moment \u2013 they can\u2019t often sit down and really share about how they are feeling whether it\u2019s about themselves, the other person, or something else entirely.<\/p>\n\n\n\n

This is also why I write these Monday Huddles to you.  I want you to have conversations that you wouldn\u2019t normally have with your team.  I want your interactions, dialogue, relationships to be deeper with each other than just going through the motions of the day in a dental practice.<\/p>\n\n\n\n

As they say, we want love to be a verb and it\u2019s your mission to lead by example and begin first with yourself.<\/p>\n\n\n\n

We are almost always hardest on ourselves, but remember to be kind in the way you talk to yourself, how you feel about yourself, what you believe about yourself, and of course the truth you tell to yourself.<\/p>\n\n\n\n

Today, as a team, talk through some of these questions\u2026<\/p>\n\n\n\n

What can you do to create a more loving environment in your practice?<\/p>\n\n\n\n

 
In what ways can you do a better job of genuinely showing your patients love \u2013 including truth telling?<\/p>\n\n\n\n

When and where can you do a better job of tough love with your patients for their benefit?<\/p>\n\n\n\n

How can you be nicer to, more forgiving of, and loving in all ways to yourself?<\/p>\n\n\n\n

Now it\u2019s time to celebrate Valentine\u2019s Week and show everyone how much you truly care, especially your patients (even when it\u2019s difficult).<\/p>\n","protected":false},"excerpt":{"rendered":"

With Valentine\u2019s Day just around the corner, I\u2019m sure everyone wishes that\u2019s what life was \u2013 all love.  Well, shouldn\u2019t it be?  Even when it comes to tough love \u2013 it may be difficult, it might not always feel good, but it might be the best way to love someone at the time. When dealing with patients,… Read more »<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1839","post","type-post","status-publish","format-standard","hentry","category-huddle"],"yoast_head":"\nIt\u2019s All Love, Even When It\u2019s Difficult!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dentalsuccesstoday.com\/blog\/its-all-love-even-when-its-difficult\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"It\u2019s All Love, Even When It\u2019s Difficult!\" \/>\n<meta property=\"og:description\" content=\"With Valentine\u2019s Day just around the corner, I\u2019m sure everyone wishes that\u2019s what life was \u2013 all love.  Well, shouldn\u2019t it be?  Even when it comes to tough love \u2013 it may be difficult, it might not always feel good, but it might be the best way to love someone at the time. 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