Posts By: Scott J Manning, MBA

When To Draw A Line In The Sand With Patients

As I often say, there is way too much apologizing with patient conversations.  You don’t need to say you are sorry.  It’s not your fault for the state of their health or any other circumstance. Obviously, that doesn’t mean you don’t care and aren’t prepared to help.  It is very meaningful to be empathetic with your patients by… Read more »

The Proverb That Sums Up Patient Responsibility

Talk about leading a horse to water, I’m sure you feel like that with your patients sometimes.  It’s actually a very fitting proverb.  You tell them, you show them, you do everything you can to get them to understand and see the importance of what you are advising them to do and still, perhaps all… Read more »