The patient in front of you deserves your best thinking, not the memory of what happened with someone else. Halloween gives us ghosts for entertainment but every practice has a few ghosts of its own. I’m not talking about anything wandering the halls after everyone goes home. I’m talking about the old experiences that keep… Read more »
Your Practice Should Make You Wealthy. So Where’s the Money?
Here’s what I know about you… You work hard, you lead your team, you see patients, you produce, you do amazing dentistry, you generate tens-of-thousands in collections… and then at the end of the month, you look at your bank account and wonder where is all the money. It’s not that you are failing. It’s… Read more »
What Patients Feel Before You Ever Say A Word
Today, we are shifting focus. Instead of talking about what we do, we are getting into how we make people feel when they walk through that door. This is important because patients can feel us before we ever say a word. They feel whether we’re glad to be here. They feel whether we’re moving with… Read more »
Stop Trading Time for Money: The Two Resources That Decide Everything Else
You have two resources. One is completely finite. One is completely infinite. And the way you think about both of them is either building the practice and life you want or quietly destroying it. I hear some version of this from most Doctors, “Scott, how can I make more while working less?” That is the… Read more »
Resourceful People Find A Way Forward
We have spent this month building toward something. We started on Labor Day talking about what you bring to your work. Then we talked about being both helpful and helpable. Last week we addressed the difference between being stuck and deciding you are helpless. Today, I want to bring all of that together with one… Read more »
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