Last week we talked about winning before the first patient ever arrives. This week I want to take that one step further… winning begins long before anyone is watching. It begins in the quiet moments when nobody is checking on us, reminding us, or holding us accountable. That’s where standards are built. Every team has… Read more »
Stop Managing Overhead. Start Building a Profit Engine.
You’re staring at your P&L at 11pm. Again. You’re wondering why you’re working this hard and still not keeping what you deserve. You’re asking yourself: What should my overhead be? What’s the right percentage for payroll? Am I spending too much on labs? Should my profit margin be 25%? 30%? What’s normal? Yet, right there… Read more »
Winning Begins Before the First Patient Arrives
Every Monday morning reminds me of a team standing in the locker room just before the game begins. The preparation has already taken place. The uniforms are on, the game plan has been reviewed, and in just a few moments everyone will walk onto the field to compete. Dentistry is no different. Before the first… Read more »
If Your Best Days Feel Random, Here’s The Permanent Fix
When was the last time you walked into your practice and felt like everything (the schedule, the patients, the rhythm of the day, the energy of your team, the way you felt when you left), was exactly the way you designed it to be? Not tolerable. Not “pretty good for a Monday.” Not “better than… Read more »
Personal Responsibility Is the Highest Form of Freedom
As we close out July and bring our America 250 Independence Month Huddles to a finish, I want to bring everything down to one final truth. Personal responsibility is the highest form of freedom. Not the easiest form. Not the most popular form. Not the form everyone wants to talk about when they celebrate independence…. Read more »

