Patients refuse dental treatment for reasons that are usually decided before the treatment plan is ever presented. Cost, fear, and low urgency are the answers patients give, but those are symptoms of how the practice handled the relationship beforehand. Case acceptance is an output of the practice’s system, not a reaction to the individual patient…. Read more »
Posts Categorized: Dental business
Dental Team Building: 7 Ideas That Actually Reduce Turnover
Most dental practices have high staff turnover because they rely on a paycheck to hold their people, and pay is a commodity anyone can find somewhere else. Teams stay when the practice gives them three things money alone cannot: a mission bigger than the job, a clear path to earn more, and a workplace that… Read more »
Championship Teams Don’t Happen By Accident… Here’s How You Build One
I’m going to tell you something that will change how you think about your team forever. Most doctors spend all their time worrying about finding good people. What they should be worried about is whether they’re creating the kind of practice good people never want to leave. In this video, I break down the single… Read more »
How Do You Know When Your Dental Practice Is Ready to Drop PPOs?
A dental practice is financially ready to drop PPOs when demand exceeds capacity, meaning the schedule stays full without needing insurance volume to fill it. The decision comes down to three numbers: what percentage of collections comes from insurance, the average write-off per crown, and whether new patient flow is insurance-driven or relationship-driven. When those… Read more »
How Do You Calculate Your Daily Production Goal as a Dentist?
Your daily production goal isn’t a number you guess. It’s a number you build, starting from the life you actually want, then working backwards through retirement contributions, taxes, and practice overhead until you land on the exact dollar amount your chair needs to produce each day. Most dentists get this completely backwards. They start with… Read more »
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