Posts By: Scott J. Manning, MBA

The Science of Predictability: How to Engineer the Practice You Want

You want predictable income. A predictable team that shows up, executes, and doesn’t create chaos. Predictable high-quality new patients walking through the door. You want stability without stagnation. A practice that works the way you designed it to work. Here is the problem… Most doctors are trying to predict the future by staring at the… Read more »

To Multiply the Patient Yes, Stop Selling Dentistry And Start Selling This…

Imagine this… you just finished having a conversation with a patient about what you recommend next. They lean forward and say… “When can we start?” That’s not fantasy. That’s what happens when you stop selling dentistry. That’s what happens when you flip the switch from convincer to influencer. This is what separates practices that grind… Read more »

The Best Teammates Know How To Do Both

Last week, on Labor Day, I asked you to think about what you bring to your work instead of waiting for your work to bring something to you. Today I want to take that idea one step further, because there are two characteristics that tell you everything about the kind of teammate someone is. The… Read more »