One of the privileges of doing what I do is having the opportunity to spend time inside practices all across the country. I’ve met incredible doctors, outstanding team members, and practices that have built extraordinary cultures. I’ve also met practices that are struggling, frustrated, and wondering why they can’t seem to break through. What’s fascinating… Read more »
Posts By: Scott J. Manning, MBA
The Law of Success Most Doctors Ignore
You’re sitting at your desk late at night, staring at your numbers. Production’s good. Collections are solid. The hygiene column is full. On paper, everything looks fine. So why does it feel like you’re running in place? Why does every day feel like the same exhausting grind with no finish line in sight? Here’s why…… Read more »
Raise Your Standard Before You Raise Your Expectations
Last week we talked about winning before the first patient ever arrives. This week I want to take that one step further… winning begins long before anyone is watching. It begins in the quiet moments when nobody is checking on us, reminding us, or holding us accountable. That’s where standards are built. Every team has… Read more »
Stop Managing Overhead. Start Building a Profit Engine.
You’re staring at your P&L at 11pm. Again. You’re wondering why you’re working this hard and still not keeping what you deserve. You’re asking yourself: What should my overhead be? What’s the right percentage for payroll? Am I spending too much on labs? Should my profit margin be 25%? 30%? What’s normal? Yet, right there… Read more »
Winning Begins Before the First Patient Arrives
Every Monday morning reminds me of a team standing in the locker room just before the game begins. The preparation has already taken place. The uniforms are on, the game plan has been reviewed, and in just a few moments everyone will walk onto the field to compete. Dentistry is no different. Before the first… Read more »
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