Posts By: Scott J. Manning, MBA

Make Every Patient Conversation Count

Doctors and Teams, as we begin the month of June, I want to bring together and build upon the message we’ve been focused on throughout May. We’ve been talking about patient conversations, but I want you to remember that the most important conversations you have with patients do not begin in the treatment room. They… Read more »

Growth Without More Hours, Without More Chairs, and Without More Patients

You think you’re stuck. You think you’ve hit capacity. You think you’ve maxed out. You tell yourself, “I can’t work more hours.” Or, “I’m already booked out six months.” Or, “I need more chairs, more space, more hygienists, more new patients.” You’ve probably got a dozen reasons why you can’t break through to the next… Read more »

The Gift They Left Behind, A Memorial Day Message

Today, as we pause for Memorial Day, we honor and remember the men and women who gave their lives so that we could live ours with freedom, opportunity, choice, and possibility. There are some times in life that should never become ordinary. There are some blessings we should never get used to. There are some… Read more »