Every single day in your practice, you are having conversations with patients and those conversations are not small things. They are not casual. They are not filler between the clinical work and checkout. They are not chitchat while you update a chart. Instead, they are the bridge between what we know and what our patients… Read more »
Championship Teams Don’t Happen By Accident… Here’s How You Build One
I’m going to tell you something that will change how you think about your team forever. Most doctors spend all their time worrying about finding good people. What they should be worried about is whether they’re creating the kind of practice good people never want to leave. In this video, I break down the single… Read more »
Make Every Patient Conversation Count
Doctors and Teams, as we begin the month of June, I want to bring together and build upon the message we’ve been focused on throughout May. We’ve been talking about patient conversations, but I want you to remember that the most important conversations you have with patients do not begin in the treatment room. They… Read more »
Growth Without More Hours, Without More Chairs, and Without More Patients
You think you’re stuck. You think you’ve hit capacity. You think you’ve maxed out. You tell yourself, “I can’t work more hours.” Or, “I’m already booked out six months.” Or, “I need more chairs, more space, more hygienists, more new patients.” You’ve probably got a dozen reasons why you can’t break through to the next… Read more »
How Do You Know When Your Dental Practice Is Ready to Drop PPOs?
A dental practice is financially ready to drop PPOs when demand exceeds capacity, meaning the schedule stays full without needing insurance volume to fill it. The decision comes down to three numbers: what percentage of collections comes from insurance, the average write-off per crown, and whether new patient flow is insurance-driven or relationship-driven. When those… Read more »
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