Let me ask you something… When was the last time you sat down and actually planned your week before it ate you alive? Not your clinical schedule. Not your team meetings. Not your hygiene checks. I’m talking about you… your workouts, your big cases, your business development time, your date night, the two hours you… Read more »
Dental Team Building: 7 Ideas That Actually Reduce Turnover
Most dental practices have high staff turnover because they rely on a paycheck to hold their people, and pay is a commodity anyone can find somewhere else. Teams stay when the practice gives them three things money alone cannot: a mission bigger than the job, a clear path to earn more, and a workplace that… Read more »
The 3 Most Important Commitments You Can Make to Your Patients
Doctors and Teams, last week we talked about powerful tools to help you have more meaningful and effective patient conversations. We talked about personal engagement, rapport, pictures, questions, future vision, stories, comparisons, and the very important reminder that every patient has one mouth, one body, and one life. Today, I want to take all of… Read more »
Are You Burnt Out or Just Building the Wrong Practice?
I just recorded something I rarely do… a sit-down, no-holds-barred talk about the thing that will either make or break your entire career in dentistry. Not your clinical skills. Not your marketing. Not even your systems. I’m talking about avoiding burnout. Most doctors tell me they’re burnt out when what they really mean is they’re… Read more »
Does The Scheduling Institute Train Front Desk Staff to Avoid Insurance Questions?
Yes. The Scheduling Institute’s front desk training includes scripting techniques that redirect insurance-related questions toward booking an appointment before network status is discussed. The front desk is trained to avoid answering “are you in-network?” directly, so the patient commits to coming in first. Multiple dentists who went through TSI’s program have reported this pattern. https://www.youtube.com/watch?v=Xd1nuozEEw0… Read more »
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