Doctors and Teams, as we begin the month of June, I want to bring together and build upon the message we’ve been focused on throughout May. We’ve been talking about patient conversations, but I want you to remember that the most important conversations you have with patients do not begin in the treatment room. They… Read more »
Growth Without More Hours, Without More Chairs, and Without More Patients
You think you’re stuck. You think you’ve hit capacity. You think you’ve maxed out. You tell yourself, “I can’t work more hours.” Or, “I’m already booked out six months.” Or, “I need more chairs, more space, more hygienists, more new patients.” You’ve probably got a dozen reasons why you can’t break through to the next… Read more »
How Do You Know When Your Dental Practice Is Ready to Drop PPOs?
A dental practice is financially ready to drop PPOs when demand exceeds capacity, meaning the schedule stays full without needing insurance volume to fill it. The decision comes down to three numbers: what percentage of collections comes from insurance, the average write-off per crown, and whether new patient flow is insurance-driven or relationship-driven. When those… Read more »
The Gift They Left Behind, A Memorial Day Message
Today, as we pause for Memorial Day, we honor and remember the men and women who gave their lives so that we could live ours with freedom, opportunity, choice, and possibility. There are some times in life that should never become ordinary. There are some blessings we should never get used to. There are some… Read more »
To PPO or Not to PPO (Answer This Question First)
I get asked this question every single week. In fact, it’s the number one reason doctors reach out to schedule a practice strategy call with me. “Scott, when is my practice ready to drop PPOs?” If this rings true for you, here’s what I want you to understand: You’re asking the wrong question. The real… Read more »
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