The 3 Stages of Psychological Patient Buying

It’s fair to say that the most controversial debate between dentists is their approach and philosophy to proactive, preventative care and what their (your) role is in actually moving patients forward with their health. There are those who believe you present all treatment and those who believe you only provide acute emergency dental crisis management…. Read more »

Trick or Treat With Your Team

This could be one of the most dramatic shifts in your thinking, depending on where you are at in your mindset right now. Here it is… You have many sets of “customers”. Yes, the obvious are your Patients, they are your customers. But you also have other customers, mainly, your Team. I love calling them… Read more »

3 Ways You Sabotage Yourself With Patients And Money

I have a famous saying said all throughout our industry in Dental Practices across North America, I have been quoted by the highest income earning Dentists, leading gurus and clinical lecturers from coast to coast, and the most successful Practices on the planet follow my advice on this… “When it comes to Case Acceptance, Money… Read more »

Your Team and Money – A Necessary Conversation

This just might be one of the most important conversations you have with your Team. When it comes to “the business side of dentistry” and actually making patients healthy – there is only one way to move people down the pathway to health and that’s by putting gas in the tank – money – payment… Read more »