Posts Categorized: Huddle

As we step into the final Monday of June and the final Monday of the first half of the year, I want to bring everything we have been talking about together in the simplest, most powerful way possible. The secret is not complicated. It is not flashy. It is not something new you have never… Read more »

Over the past several weeks, we have been talking about the power of patient conversations. We talked about where those conversations really begin, the tools that make those conversations more meaningful, and the three commitments of complete conversations, comprehensive diagnosis, and a consistent experience. Today, I want to take all of that and move it… Read more »

Doctors and Teams, last week we talked about powerful tools to help you have more meaningful and effective patient conversations. We talked about personal engagement, rapport, pictures, questions, future vision, stories, comparisons, and the very important reminder that every patient has one mouth, one body, and one life. Today, I want to take all of… Read more »

Every single day in your practice, you are having conversations with patients and those conversations are not small things. They are not casual. They are not filler between the clinical work and checkout. They are not chitchat while you update a chart. Instead, they are the bridge between what we know and what our patients… Read more »

Doctors and Teams, as we begin the month of June, I want to bring together and build upon the message we’ve been focused on throughout May. We’ve been talking about patient conversations, but I want you to remember that the most important conversations you have with patients do not begin in the treatment room. They… Read more »