It’s that time again. The calendar tells us it’s spring. The clock nudges us ahead. The season shifts. The light stays a little longer. The air starts to change. These little moments in March remind us that life keeps moving. Time doesn’t ask your permission. The seasons don’t pause until you feel ready. The year… Read more »
Posts Categorized: Huddle
Your Lucky Charm Doesn’t Come In A Box
Every year around this time I get to write about St. Patrick’s Day, and I always smile because it’s one of those holidays that gives people permission to be lighthearted again. Suddenly we’ve got green shirts, goofy hats, little shamrocks everywhere, and we’re all pretending we’ve got a secret to generating luck. However, you don’t… Read more »
Inspect What You Expect
Last week you did something most people avoid: you paused long enough to tell yourself the truth. You made a list, you did a real check-in, and you looked at your year-to-date progress compared to what you said you wanted when the year began. If you did that with your team as well, even better,… Read more »
Referrals Are Relationships Made Visible
Today we are going to talk about referrals, and I want you to reset how you think about them. Referrals are not a marketing gimmick. Referrals are not a punch card or a sign at the front desk. Referrals are not something you “get” by squeezing in one more awkward ask on the way out… Read more »
The Keys to Re-Engagement and How To Keep Patients Moving Forward
Today, we are going to talk about one of the most important responsibilities we own together in this practice. Not a task. Not an “admin project.” A responsibility. It affects the health of our patients. It affects the trust they have in us. It affects the strength of our schedule. It affects how much difference-making… Read more »
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