Doctors and Teams, last week we talked about powerful tools to help you have more meaningful and effective patient conversations. We talked about personal engagement, rapport, pictures, questions, future vision, stories, comparisons, and the very important reminder that every patient has one mouth, one body, and one life. Today, I want to take all of… Read more »
Posts Categorized: Huddle
The Six Tools That Turn Patient Conversations Into Patient Decisions
Every single day in your practice, you are having conversations with patients and those conversations are not small things. They are not casual. They are not filler between the clinical work and checkout. They are not chitchat while you update a chart. Instead, they are the bridge between what we know and what our patients… Read more »
Make Every Patient Conversation Count
Doctors and Teams, as we begin the month of June, I want to bring together and build upon the message we’ve been focused on throughout May. We’ve been talking about patient conversations, but I want you to remember that the most important conversations you have with patients do not begin in the treatment room. They… Read more »
The Gift They Left Behind, A Memorial Day Message
Today, as we pause for Memorial Day, we honor and remember the men and women who gave their lives so that we could live ours with freedom, opportunity, choice, and possibility. There are some times in life that should never become ordinary. There are some blessings we should never get used to. There are some… Read more »
The Patient Conversation Starts Before The Patient Conversation
I believe this is one of the most important discussions any practice can have if we are serious about helping more patients, creating better outcomes, and turning good intentions into great execution. The patient conversation does not begin when the doctor walks in the room. It does not begin when the treatment plan is presented…. Read more »

