We are picking up right where we left off. We have talked about what you ARE NOT “selling” and what you ARE “selling” by encouraging, motivating, and influencing your patients. We also talked about where you get in your own way by either talking too much or too little, not keeping the patients’ engagement, you… Read more »
Posts Categorized: Huddle
Avoid This Critical Mistake With Patient Conversations Part 2
When you have clarity over not just ‘what you do’ but the outcomes you are striving for, it gives you great confidence in achieving success. This is why I write to you every single week; to reinforce YOUR confidence in what YOU do because no one could do it better. No matter which position you… Read more »
Avoid This Critical Mistake With Patient Conversations Part 1
Ah yes, sometimes we all just get ahead of ourselves and there is no place more prevalent in doing this than with Patients. I’d summarize this challenge by saying two things. One we often say too much…too fast. And if you think about it, the reason boils down to being busy. The fact that there… Read more »
Don’t You Love It When A Plan Comes Together
The other day, on our Monthly Practice Profit Accelerator Call, Kevin and I shared a story from one of our Superstar Doctors. She said the patient came in certain of needing nothing. Yet, after the new patient experience was complete, the patient just scheduled for everything listed on the comprehensive treatment plan. She went on… Read more »
What Are You REALLY Selling Anyway?
Last week, we talked about this whole “selling” thing and how most people get it all wrong because they are busy selling “the thing” instead of the outcome and benefits. We also talked about the fact that selling is nothing more than encouraging, motivating, influencing and compelling someone to action. Even education is selling. Your… Read more »