1. Every Team Member needs a Goal, a point of focus, something to “do” or challenge themselves with. It’s not enough to get through the day just doing enough. You will only have success if you press yourself for it, stretch. In your morning huddle every person should identify something they will set as their… Read more »
Posts Categorized: Huddle
POSITIONAL Management – Creating an Extraordinary Team
Over the past 2 days I had 2 major, major breakthroughs for 2 different Dentists in opposite parts of the country, serving 2 completely different demographics, types of cities and the structure of their staff is completely different. Both smaller offices, 6 ops, awesome, special people, extraordinary Doctors, of course I like to think that… Read more »
Patient “Buy-in” Begins With Open Dialogue, Here’ How!
Every Monday I work hard, having pondered all weekend, the best thing for you to talk with your Team about that will make a tangible difference on the things that matter most…and ultimately determine your level of success at what you do: create healthy patient outcomes through the oral and dental care you provide. Last… Read more »
The Most Important Question to Ask Your Team
Yes. Being a conversationalist is a skill that can be taught, practiced, and then massaged and refined into an art that is extremely individualized based on the person using it. While clinical knowledge is critical, necessary, and obviously of significant importance in your Dental Office, it is the ability to convey, converse, and convince a… Read more »
Creating Magic for the Day Begins In Your Morning Huddle
1 – Connect with your team 2 – Review the “playbook” – your schedule for the day 3 – Identify patient touch points, opportunities, and responsibilities Here’s what we know, once your day starts it’s often hard to make personal connections with your Team Members, so it’s important to do it here, or if your… Read more »

