Yes. Being a conversationalist is a skill that can be taught, practiced, and then massaged and refined into an art that is extremely individualized based on the person using it. While clinical knowledge is critical, necessary, and obviously of significant importance in your Dental Office, it is the ability to convey, converse, and convince a… Read more »
Posts Categorized: Huddle
Creating Magic for the Day Begins In Your Morning Huddle
1 – Connect with your team 2 – Review the “playbook” – your schedule for the day 3 – Identify patient touch points, opportunities, and responsibilities Here’s what we know, once your day starts it’s often hard to make personal connections with your Team Members, so it’s important to do it here, or if your… Read more »
How To Improve Your Relationship With Your Team & WHY!
Is Your Staff ‘really’ Engaged – With You, Your Practice, Your Patients, Your Future? Or are they just going through the motions? When is the last time you asked them that question…what makes you tick? Why are you here? What can we do better? What can I do better? What can you do better? It… Read more »
How To Wow Your Patients: The 24 Hours That Matter Most
Do you every feel like the days just fly by and pretty soon the scheduled day is done and everyone is gone and you look back at 8, 10, 12 hours and wonder “what happened” or where did it all go or why didn’t it add up…we sure seemed busy!? It’s one of those things,… Read more »
It’s the Little Things That Matter – 2015 Patient-Service Series #1
Here we are. Monday morning and back at it. I hope you had a wonderful Holiday Season and New Year Celebration. As promised I’m stepping it up here for you in the new year and every Week I’ll be bringing You a Brand New Strategy to improve your Patient Relationships. Today begins a series of… Read more »

