Last week I had the largest group of People from a Practice arrive in Nashville for their own Practice Transformation Blueprint Day: 2 Doctor/Owners, 1 Spouse / Office Administrator, and 3 Practice Champions from Key Roles from within (Ortho Lead, Office Manager/ Treatment Coordinator Lead, and Re-Call / Phone Sales Department Lead). This was very… Read more »
Posts Categorized: Huddle
Proper Planning Prevents Poor Performance
We are running hard this week. Getting straight to the point. Are you running hard into Monday Mornings?! Or are you just sauntering in laissez faire and hoping the momentum hits you in the ass instead of you leading the charge? Hey, every MONDAY matters, it sets the tone for the week, you push out… Read more »
Making “Dentistry” A Team Sport
Last week I talked you through the individual participation that each Team Member has as responsibility to engage your Patients to achieve more comprehensive cases. Bad news…almost guaranteed you are only using one out of a dozen or so high fee case accelerator leverage points in your Patient Experience and it’s probably the strategy of… Read more »
Get Out Of The Way And Let Your Champions Play
If there is one major anchor that appears in every single Practice of all the Dentists I talk to every single week…it’s the Anchor of the DENTIST holding back the potential of the Team Members, especially the Champions of the Practice. They do this unintentionally by unnecessarily carrying the burden of all things on their… Read more »
Speaking the same Language… Team Vocabulary
This week I’m going to give you a little break in the action. I have had such incredible feedback about identifying Champions and pretty big ah-ha’s from a lot of Doctors realizing that maybe, just maybe, they might have been holding some of their top players back. I promised my “here’s what to do with… Read more »

