Posts Categorized: Huddle

You can’t fake passion. Authenticity. Genuine caring. Nope, it’s not possible. You also can’t fake focus and attentiveness. There is nothing more powerful than actually looking into your patients’ eyes and listening. Hearing what they say and engaging them in emotional and intimate dialogue about their mouth and the way it matters to their health,… Read more »

This could be one of the most dramatic shifts in your thinking, depending on where you are at in your mindset right now. Here it is… You have many sets of “customers”. Yes, the obvious are your Patients, they are your customers. But you also have other customers, mainly, your Team. I love calling them… Read more »

I have a famous saying said all throughout our industry in Dental Practices across North America, I have been quoted by the highest income earning Dentists, leading gurus and clinical lecturers from coast to coast, and the most successful Practices on the planet follow my advice on this… “When it comes to Case Acceptance, Money… Read more »

This just might be one of the most important conversations you have with your Team. When it comes to “the business side of dentistry” and actually making patients healthy – there is only one way to move people down the pathway to health and that’s by putting gas in the tank – money – payment… Read more »

Okay, everyone take out a blank page or go get an easel with a whiteboard or one of those big pieces of paper that’s a giant sticky note you can put on the wall. Now sit down in a circle and everyone answer this question… If we could start all over and do this again… Read more »