Posts Categorized: Huddle

It’s so much easier to tell the truth than it is to pander to people. I use this example all the time. It’s not unique to me, as its a famous statement about leading people. This should help you learn what it takes to get people to follow instructions and guidelines when you know one… Read more »

If there were ever things to ignore, I can think of three really good ones that happen, oh say, about every single time a patient sits in your chair. Literally every visit, every day. That’s right, what I’m about to tell you today are three specific instances that you encounter more often than not. These… Read more »

On a daily basis, I have to remind Teams (and Doctors) that more dentistry LEAVES your office than GETS DONE in your office, every single day. This is a reality that many want to pretend isn’t true. They do this by saying things like… “Most of our patients are healthy” “We have great case acceptance”… Read more »

Gotcha! Of course, you can’t eliminate all the mistakes. There will always be mistakes… from all sides. Patients, Team and (yes, please remind them), the Doctors!!! However, you should not be making the same mistakes twice. Once you see a mistake happening and occurring you must do something to prevent it with checks and balances… Read more »

One of the most common and repetitive questions I get from practices across the globe is how to combat the insurance, commoditization, corporatizing (cheapening) and discounting of dentistry… Most people think they are only going to win by following the “join ‘em” strategy, since the option to “beat ‘em” is not possible. Everyone these days… Read more »