One of the most common questions we get is what to do about those patients who won’t accept treatment regardless of what you say or who seem to come in and do nothing every single time. We’ll call these people the stubborn patient. And yes, there is some truth to that expression that you can’t… Read more »
Your Winning Practice Playbook: Part 2 – The Business Team
Good stuff last week, don’t you think? That is if you apply it; understanding that all of the tips, tricks, strategies, and systems are only ever valuable if implemented. You could literally take the four concepts we discussed last week and review them in every single morning huddle and you’d see success continue to build as… Read more »
The Proverb That Sums Up Patient Responsibility
Talk about leading a horse to water, I’m sure you feel like that with your patients sometimes. It’s actually a very fitting proverb. You tell them, you show them, you do everything you can to get them to understand and see the importance of what you are advising them to do and still, perhaps all… Read more »
The 4 Traits of a Championship Team
I’m known for using a lot of sports analogies. I gravitate towards them because we should take business and practice ownership as seriously as athletes do a competition. If everyone did exactly that, outcomes would be far different. There is just too much room for error, built-in excuses, ‘live to fight another day’ mentality, and complacency with… Read more »
This One Is For The…
I hear about all kinds of ways teams use these Monday Morning Huddles. I find the creativity inspiring and most of all the application of what I write to you admirable. My primary purposes are always the same: motivation, inspiration, refocus, and refuel for your week ahead. It also serves as a weekly reminder that it’s not… Read more »

