Posts Tagged: patients

Winning Begins Before the First Patient Arrives

Every Monday morning reminds me of a team standing in the locker room just before the game begins. The preparation has already taken place. The uniforms are on, the game plan has been reviewed, and in just a few moments everyone will walk onto the field to compete. Dentistry is no different. Before the first… Read more »

Your House, Your Rules: How To Build Better Patients Instead of Just Wishing

I’m going to cut straight to it… You want better patients. You want more A patients. You want people who say “YES!” to treatment, who show up on time, who value dentistry, who refer their friends. Here’s the problem: you’re asking the wrong question. The question isn’t “How do I get better patients?” The question… Read more »

Referrals Are Relationships Made Visible

Today we are going to talk about referrals, and I want you to reset how you think about them. Referrals are not a marketing gimmick. Referrals are not a punch card or a sign at the front desk. Referrals are not something you “get” by squeezing in one more awkward ask on the way out… Read more »