You might wonder why I title this “Being More Purposeful With Patient Interactions” and yet I’m talking about everything BUT patients at the moment. You understand that communication is everything. In fact, it’s the only thing that defines the “interactions” with your patients. The big problem is when you think of communication only as spoken… Read more »
Posts By: Scott J Manning, MBA
Your Next Daily Focus – Purposeful
In Last Friday’s Weekly Report, I began a segment about having meaningful and purposeful patient interactions. In communication, in diagnosis and in general to begin building relationships and creating trust. I laid out exactly how important it is to have an effective Huddle every day that drives this very thing – the purposefulness of your teamwork… Read more »
Being More Purposeful With Patient Interactions Part 1
Over the past two weeks, we have talked about having more time with patients (not necessarily the doctor, but the team as a whole). What are the cumulative minutes of face time and conversation time with patients. The reality is, it doesn’t even have to be “more” minutes. Though that is part of building trust… Read more »
Your Next Daily Focus – Positivity
There is nothing that makes a person more desirable for others to want to be around than a positive attitude. It’s true what they say, attitude is everything. The thing is, it’s about ‘more’ than just your attitude; it is about being a positive person. I’m not talking about radiating positive energy or being an… Read more »
The Underutilized Assets In Your Practice Part 2
I hear them every single day. All the excuses in the book… Doctor scheduled to be in two places at once. Running behind on Hygiene Exams. To rushed to talk comprehensively about treatment. Multiple new patients scheduled at the same time. And so on. I could have an excuse for every single clinical day of… Read more »
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