Last week, I promised you my ultimate secret for making new team members successful and I’m going to tell you – but – before we talk about that I think it is important for you to know about the ways practices wrongly incorporate new team members and why they often set up new team members… Read more »
From the Patient’s Point of View…
If you ask any honest doctors what they wish to have more of or if there is one thing they would change about their practice, most would say (aside from not being screwed by insurance; which is their choice by the way – I promise there are full fee for service practices doing just fine… Read more »
Cross Training Done Right THE WINNING ADVANTAGE
As I was saying last week, there is a right way and a wrong way to cross train your team members. If you do it the wrong way you develop confusion on responsibilities and, above all else, you end up with mediocre team members in all positions instead of mastery and highly skilled team members… Read more »
The 4 Fundamental Practice Profit Pitfalls – Part 2
I’m glad I struck a chord with you last week. Smart Dentists stood up and took notice about the lack of maximizing (or even really paying attention to), how much you get out of your team. You should have immediately had some breakthrough ideas on areas of improvement or neglect that will make a difference… Read more »
Cross Training All Wrong BIGGEST MISTAKES TO AVOID
Gosh I get tired of hearing about cross training. Not because it’s a bad thing, as it can be quite important, but because it’s just simply done all wrong in most every instance I have ever seen. The idea of cross training says if someone is gone, sick, fired, leaves, on vacation or whatever other… Read more »

