I just hate hearing this excuse… “I’m too busy.” My 90 year old grandparents are busy. They joke about it all the time. Because they know, really, they have nothing to do yet they spend a whole lot of time doing. And I love them for it. But you, seriously, we’re all “busy”. But that… Read more »
Posts By: Scott J Manning, MBA
Are You Falling Victim To Insurance Based Dentistry?
Well, I bet you are, especially if you think not. Because it really has nothing to do with you, it has everything to do with your patients. The better question is: are your patients falling victim to insurance based dentistry – and are you to blame? How could you not be? They don’t know any… Read more »
Standing Your Ground
Today is it… The last day to register and participate in the most talked about Online Training Event I’ve ever hosted. It’s going to be intense. It’s going to be a little bit crazy. It’s going to be a whole lot of provocation towards offending those weak and wimpy people (not you of course) in… Read more »
How to talk to “Insurance” Patients
Last week, I shared with you the three biggest mistakes that Practices make in dealing with insurance…today we are going to talk about the mistakes your patients make and actually how to avoid them ever becoming an issue and interrupting your process, experience, treatment planning at all. I will say, just as I did last… Read more »
Success Indicator: Your Team’s Ability to Overcome THIS
I suppose that answer is not too difficult these days. I could say a lot of things; difficult patients, stress, busy days, patients who say ‘no’, drama in the office, the tendency to get distracted or lose focus. Communication is also vital, without question the most vital thing to a Team’s success is how well… Read more »

