As I often say, there is way too much apologizing with patient conversations. You don’t need to say you are sorry. It’s not your fault for the state of their health or any other circumstance. Obviously, that doesn’t mean you don’t care and aren’t prepared to help. It is very meaningful to be empathetic with your patients by… Read more »
Posts Categorized: Huddle
3 Ways To Reframe Patient Mindsets And Take Back Control
One of the most common questions we get is what to do about those patients who won’t accept treatment regardless of what you say or who seem to come in and do nothing every single time. We’ll call these people the stubborn patient. And yes, there is some truth to that expression that you can’t… Read more »
The Proverb That Sums Up Patient Responsibility
Talk about leading a horse to water, I’m sure you feel like that with your patients sometimes. It’s actually a very fitting proverb. You tell them, you show them, you do everything you can to get them to understand and see the importance of what you are advising them to do and still, perhaps all… Read more »
This One Is For The…
I hear about all kinds of ways teams use these Monday Morning Huddles. I find the creativity inspiring and most of all the application of what I write to you admirable. My primary purposes are always the same: motivation, inspiration, refocus, and refuel for your week ahead. It also serves as a weekly reminder that it’s not… Read more »
Celebrating Your Independence
Yesterday was the official time to celebrate our Independence. Yet, I believe we can celebrate this every day. This is not just about our Country, it is about our way of life. You wake up each day deciding what to eat, what to wear, how to get to work, and even where to work. Just about every… Read more »

