Posts Categorized: Huddle

A couple weeks ago, we had a tough-love conversation right here (which isn’t the first time nor the last), that the Patient Conversation really starts in your own mind first – before you ever actually talk to a patient. Patients want to make a smart decision about their health as they want to ‘do the… Read more »

Yes, you were expecting “Patient Conversations – Part 2” and we’ll get to that next week. But before we continue on that topic, I have an important announcement of such magnitude and importance that I’m letting you know about it right here because it ties directly into patient conversations. If you want to have great… Read more »

We are about to have a very candid conversation.  However, I know you are up for it and actually welcome it. Here’s the hard truth… if you ever think you are ‘helping’ a patient by not actually helping a patient (through dentistry), you are guilty of making an excuse to make it easier on you.  It might… Read more »

There is always a lot more unconverted treatment plans in your practice than there is treatment that gets accepted and completed.  There is the obvious: patients that had exams, diagnosed, presented to, and do not move forward.  Then there are others you might not immediately think about… the patients that never make it to their first appointment,… Read more »

If you have done your homework and studied everything from our Fast Start Introductory Videos and into the Advanced Psychology Training Materials, you will find a common theme that I bring up when it comes to patient engagement and communication about their pathways to health. It is the journey that a patient (and actually any… Read more »