Posts Categorized: Huddle

The Magic of Perfect Patient Transitions (aka Handoffs)

This past weekend, we hosted our Conference of Champions and it was exactly that.  I’m still a little in awe of just how incredible it was.  The teams that were represented made it the single most powerful and effective event we have ever done.  I’ve never been so inundated with positive feedback; and that’s saying… Read more »

The Frightening Thoughts In Your Patients’ Minds

Tomorrow is the big day.  The largest adult holiday of the year.  Can you believe that?  More money, celebration, activities and everything else spent on this by adults than any other holiday.  And to think this was originally for kids. I hope you have some great plans for yourself and your family tomorrow.  And I… Read more »

The Proactive Approach to the Patient Experience

We talk about this in different ways all the time.  The question is, do you do anything with it?  The idea around looking at your practice through the eyes of your patients helps to ensure you are being proactive with your experience, your language, your systems and this includes overcoming objections before they occur. As… Read more »

How To Sabotage Your Case Acceptance (Part 5 of 5)

Case Acceptance Destroyer and Sabotage Trait #5 of 5: Not collecting at the time of scheduling If I had to point to the one thing that can literally shift and transform your practice from being dependent on production and always running through your days to catch up to your goals – versus – getting ahead… Read more »