How NOT To Integrate New Team Members

Last week, I promised you my ultimate secret for making new team members successful and I’m going to tell you – but – before we talk about that I think it is important for you to know about the ways practices wrongly incorporate new team members and why they often set up new team members… Read more »

From the Patient’s Point of View…

If you ask any honest doctors what they wish to have more of or if there is one thing they would change about their practice, most would say (aside from not being screwed by insurance; which is their choice by the way – I promise there are full fee for service practices doing just fine… Read more »

Cross Training Done Right THE WINNING ADVANTAGE

As I was saying last week, there is a right way and a wrong way to cross train your team members.  If you do it the wrong way you develop confusion on responsibilities and, above all else, you end up with mediocre team members in all positions instead of mastery and highly skilled team members… Read more »