It All Begins And Ends With You

Last week, in my Tuesday Memo to our Doctors, I asked them what have they been avoiding dealing with or what next decisions are standing in their way of progress. It’s often these things that go undone that are the reasons why more success is not realized, more patients not helped, more money not made…. Read more »

The Ultimate Patient Success Secret [Part 5]

Get ready!  I have been waiting for this one because it is a difference maker that is often completely non-existent in practices and in patient experiences.  Once it is fully committed to and embedded in the culture of your practice, your patients will accept more treatment as money will all of the sudden become a… Read more »

Keepin’ It Fun While Playing To Win

One often underestimated quality that you will lead to more success in your practice is having more fun.  That certainly doesn’t mean it will be absent of work.  There will still be some days you’d surely like to forget or at least can’t wait to end. Nevertheless, teams that have fun are teams that do… Read more »

The Ultimate Patient Success Secret [Part 4]

This week, we continue working towards building more value in the minds of your patients.  Now that I’ve armed you with the two most important foundational pillars to a truly patient-centric experience – making it about them and ensuring that you set the tone in every aspect of your communication – you are ready for… Read more »

Practice Luck Factor #7 (of 7)

Lucky Number Seven.  Here we are folks, at the final Luck Factor.  What I’m about to tell you, to help you become more successful with your patients, is about far more than just dentistry. There is a reason I chose this one for #7.  Mainly because most people won’t ever do it and the nature… Read more »