Posts Categorized: Huddle

How To Keep Patients Coming Back – Part 1

We all know that most practices loss ‘em as fast as they get ‘em.  You see it every week, certainly every month… patients cancel, don’t show up, come in and never come back. It’s unfortunate but it’s reality because we have to keep piling on more new patients over and over again.  Every month you… Read more »

Play Defense for Patient Retention

I’ve saved the best for last.  Whether you get five patients a month or 100+, doesn’t matter.  Only two things matter: first, how much treatment did they do and second, are they still your patient today. For our specialists, who are turning over patients without means for long term relationship, the point is keeping referral… Read more »

Play Defense for Treatment Acceptance

A few weeks back, we began a discussion about Offense and Defense inside your practice.  There could not be two more important topics.  Offense is pretty obvious and my Huddle outlined it beautifully for you to fully be aware of “point scoring” opportunities with your patients every day. Defense on the other hand… It’s tough. … Read more »

What to Commit to… in the New Year

Back in the saddle, as the saying goes.  Here we are one full week in and probably that is just enough time to realize the Holidays are over and one out of the fifty-two weeks was nothing but a blur. Your goal of course should be to keep the rest of the year from being… Read more »