I’m not being harsh on our Doctors. Trust me, you all can improve at this. So, we aren’t just singling them out on this one. When we are working at helping patients, we want to keep their focus on the main thing; which is NOT money, NOT insurance, NOT anything other than a health-based decision…. Read more »
Posts By: Scott J Manning, MBA
Your Lifestyle Practice Manifesto – Part 2
I’ve been known to issue this challenge to Doctors I’m speaking with… sit down with your team, hand out a piece of paper and ask everyone to write down your Practice Mission, Philosophy, and Purpose. And have every team member read it aloud. I understand what you might be thinking. The point, however, is about… Read more »
Is Your Doctor Guilty of This? [Part 1]
It’s always with the best of intentions… but you know where those get you, now don’t ya. This is perhaps the biggest flaw that is all too common with every Doctor’s engagement with a patient. It comes in different shapes and sizes with each different approach to communication but the end result is all the… Read more »
Your Lifestyle Practice Manifesto – Part 1
There is nothing more important than the feeling of fulfillment in your life and practice because that is what drives everything else. As you will see unfold over the next several weeks, as we talk about having the Ideal Lifestyle Practice, there are specific pillars and components that make it possible. Today, we talk first… Read more »
The Real Reason Patients Use The Money Excuse
You have probably heard the saying, “A confused customer never buys.” Technically, someone isn’t a ‘customer’ until they buy just like you don’t really have a patient when they just come in and visit. They have to actually do something. Exam, cleaning, ideally dentistry. Just coming in and going through the motions doesn’t make them… Read more »
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