There is nothing more important than the feeling of fulfillment in your life and practice because that is what drives everything else. As you will see unfold over the next several weeks, as we talk about having the Ideal Lifestyle Practice, there are specific pillars and components that make it possible. Today, we talk first… Read more »
Posts By: Scott J Manning, MBA
The Real Reason Patients Use The Money Excuse
You have probably heard the saying, “A confused customer never buys.” Technically, someone isn’t a ‘customer’ until they buy just like you don’t really have a patient when they just come in and visit. They have to actually do something. Exam, cleaning, ideally dentistry. Just coming in and going through the motions doesn’t make them… Read more »
What EVERY Doctor Wants!
If I had to summarize the most common ‘request’ and wish list item I receive when Doctors come to me, it boils down to these five things… A Lifestyle Practice, usually defined as working less and making more. I just say, ‘working on your own terms.’ High Value (meaningful and profitable) Dentistry, doing the dentistry… Read more »
The Secret To Helping Patients Excitedly Say “Yes!”
Today, I’m going to give you a very special and useful secret to influencing more patients to move forward with their pathways to health (treatment plans). The patients will actually and naturally desire to do the dentistry that they deserve. So often we present treatment as if it’s just ‘information’ not as if it’s actually… Read more »
Creating Trust With Patients [Part 7 of 7]
Today, we conclude our trust building in the same way that your initial experience concludes with your patients. What we all commonly refer to as “the exit.” However, most practices get the exit all wrong. Most view the exit as the end, when in fact it is actually only the end of the beginning and… Read more »

