I loved your lists from last week. They were very powerful and I appreciate you sharing. I hope that you took each item and had real candid conversations about them with each other in order to increase everyone’s effectiveness and cohesiveness. I can’t think of anything more important than communication in order to develop a… Read more »
Posts By: Scott J Manning, MBA
Why Trust Matters (and how to build patient loyalty)
As you might expect, consumers are only getting more skeptical. Of everything, every interaction, with everyone. You can focus on many causes. Social Media being one, regular (if you can call it that) Media being another, the internet in general another and too many other reasons to list. This is our reality. And we haven’t… Read more »
Improving Team Communication and Consistency (For Good)
The most common ‘challenge’ that is asked about from more teams more often than any other is absolutely, hands down: communication. Of course, the real challenge to this ‘challenge’ is that everyone means something different by “communication.” You might mean communication front to back or back to front. You might mean patients understanding their treatment… Read more »
How To Build Trust With Your Patients
I say many things that shock Dentists hearing them for the very first time. Things like… It’s not all about new patients. You don’t have to be in network. You can collect full fees up front the day you present (not do) treatment. You really can work less and make more, a lot more. Your… Read more »
The Way CHAMPIONSHIP Teams Execute The PERFECT “Huddle”
This week, we are going to do a little review as we prepare to move forward into our exclusive Huddle Series that YOU have created starting next week. I want to go back to the significance behind and the importance of the Morning Huddle and just how to make it as effective as possible. Obviously,… Read more »
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