As I was saying last week, there is a right way and a wrong way to cross train your team members. If you do it the wrong way you develop confusion on responsibilities and, above all else, you end up with mediocre team members in all positions instead of mastery and highly skilled team members… Read more »
Posts By: Scott J Manning, MBA
The 4 Fundamental Practice Profit Pitfalls – Part 2
I’m glad I struck a chord with you last week. Smart Dentists stood up and took notice about the lack of maximizing (or even really paying attention to), how much you get out of your team. You should have immediately had some breakthrough ideas on areas of improvement or neglect that will make a difference… Read more »
Cross Training All Wrong BIGGEST MISTAKES TO AVOID
Gosh I get tired of hearing about cross training. Not because it’s a bad thing, as it can be quite important, but because it’s just simply done all wrong in most every instance I have ever seen. The idea of cross training says if someone is gone, sick, fired, leaves, on vacation or whatever other… Read more »
The 4 Fundamental Practice Profit Pitfalls – Part 1 –
As you can imagine I am asked all the time what are the differences between successful (and profitable) practices and those who are not. In other words, why do some struggle to ever move past being a dentist as a job with no real value of business ownership rewards. While there are many reasons and… Read more »
Smart Teams [Part 4 of 4] – Individual Execution
Okay, let’s wrap up our 4th component of smart teams with the rubber meeting the road through execution! In fact, let’s focus today on individual execution. We do talk so much about teams here and that is what dentistry is all about – it’s a team sport. But none of this matters if each person… Read more »

