It is the official time to celebrate our Independence. Yet, I believe we can celebrate this every day. This is not just about our country, it is about our way of life. You wake up each day deciding what to eat, what to wear, how to get to work, where to work and just about… Read more »
Posts By: Scott J Manning, MBA
Let Freedom Ring in Your Practice and Life
As you would expect, this is the most common request I receive from doctors just like you every day and it comes in many forms. Independence from insurance is probably the one filled with the most emotion, passion and disgust these days. Even when someone doesn’t want to remove or is scared to completely eliminate… Read more »
[Part 4 of 4] Championship Team – Setting and Achieving Goals
Okay, so we will round out this month with an easy one. It’s easy and yet so often neglected and not done. At best, you probably have monthly goals, or if you are really on astute you might have daily goals for the entire practice. These are a good start but not enough if you… Read more »
The Most Important Procedure In Dentistry
Nope, it’s not doing anything inside of patients’ mouths, rather first in their minds… the procedure of asking questions. They say the most important part of getting the right answers is asking the right questions. In dentistry, everything is about questions. Proper Phone Questions Diagnostic Questions Patient Desire Questions New Team Member Interview Questions Leadership… Read more »
[Part 3 of 4] Championship Team – Training and Improvement
We touched on this last week and I’d like to get more specific. You know the saying ‘if you aren’t growing you are dying.’ Well, if you aren’t learning you are going backwards. I get the same complaints from team members as I do from doctors… Inadequate training and skills. It must feel really embarrassing… Read more »
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