Okay, so we will round out this month with an easy one. It’s easy and yet so often neglected and not done. At best, you probably have monthly goals, or if you are really on astute you might have daily goals for the entire practice. These are a good start but not enough if you… Read more »
Posts By: Scott J Manning, MBA
The Most Important Procedure In Dentistry
Nope, it’s not doing anything inside of patients’ mouths, rather first in their minds… the procedure of asking questions. They say the most important part of getting the right answers is asking the right questions. In dentistry, everything is about questions. Proper Phone Questions Diagnostic Questions Patient Desire Questions New Team Member Interview Questions Leadership… Read more »
[Part 3 of 4] Championship Team – Training and Improvement
We touched on this last week and I’d like to get more specific. You know the saying ‘if you aren’t growing you are dying.’ Well, if you aren’t learning you are going backwards. I get the same complaints from team members as I do from doctors… Inadequate training and skills. It must feel really embarrassing… Read more »
THE Difference Maker for Double Digit Growth
I’m a man of action and I want to make you a Doctor of action too. I write a lot of things and we talk about so much every week right here. I wonder how much of it you actually do anything with and what you make happen. In other words, I question how fast… Read more »
[Part 2 of 4] Championship Team – Practice Culture and Environment
I would say the most overlooked and underestimated part of the puzzle for leadership development in your practice is the culture that you create. Really this is about the environment that exists that either nurtures or detracts from the positivity and attitudes of champions. This is more than a random piece to the puzzle. I… Read more »
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