Posts Categorized: Dental Success

Today, we conclude our trust building in the same way that your initial experience concludes with your patients.  What we all commonly refer to as “the exit.”  However, most practices get the exit all wrong. Most view the exit as the end, when in fact it is actually only the end of the beginning and… Read more »

Today, we dive into what I would consider the most challenging places of all to continue the Trust Building with your patients. I will preface this by saying: IF you dedicate yourself to doing everything else we have talked about you will have to do this one a whole lot less.  Every Team Member and… Read more »

We are making our way through these incredible Trust Factors.  Who would think that trust is what leads a patient to say yes or no, or to commit to coming back or not?  You, probably, because you are smart.  That’s why you are here. No gimmicks, no insurance, no discounts, no trickery, nor anything else… Read more »

I have been known for more than a dozen years for saying “THE BEST PATIENTS ARE THE MOST EDUCATED PATIENTS,” and they always will be.  HOWEVER, I’m not talking about ‘clinical education’ – nope, not a chance because the best patients do not want to know all about the bells and whistles.  They just want… Read more »

The last two weeks we have tied in two of the most advanced trust building patient engagement concepts that nearly every practice completely ignores or leaves up to chance by sheer negligence. This is a big mistake.  Leaving either one of these core trust concepts out or dealing with it accidentally instead of deliberately will… Read more »