The next step in the creation of trust happens to be one of the most important things that you can establish, talk about and create in patients’ minds that helps both them and you equally. I do talk about this a lot when it comes to the clinical patient experience. However, it doesn’t stop there… Read more »
Posts Categorized: Dental Success
Creating Trust With Patients [Part 1 of 7]
As you know, if you have been paying attention, I am extremely excited about this series of Weekly Reports that we are going to explore and discover together. The reason is simple because MONEY moves to TRUST and TRUST begets LOYALTY and LOYALTY brings COMMITMENT and those are the things most often missing in dental… Read more »
Why Trust Matters (and how to build patient loyalty)
As you might expect, consumers are only getting more skeptical. Of everything, every interaction, with everyone. You can focus on many causes. Social Media being one, regular (if you can call it that) Media being another, the internet in general another and too many other reasons to list. This is our reality. And we haven’t… Read more »
How To Build Trust With Your Patients
I say many things that shock Dentists hearing them for the very first time. Things like… It’s not all about new patients. You don’t have to be in network. You can collect full fees up front the day you present (not do) treatment. You really can work less and make more, a lot more. Your… Read more »
10 Ways to Immediately Increase the Value of Your Patients
Today, I’m bringing you a completely different type of Weekly Report. We have been talking about High Value Patients for some time. Most Practices believe it’s up to chance. Most Doctors think it is about the “type” of patient/person walking in which means they (not you) can blame everyone but themselves and their teams for their… Read more »

